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December 04
It's almost here - Office365

 

Students now have a set of powerful email, web and collaboration tools that can help students work faster and gain skills for the workplace. Microsoft Office 365 has the favorite Office features online and allows for the creation of sophisticated reports and presentations, collaborate in real-time with classmates and share and edit documents from phones, PCs or Macs.
 
We expect accounts to be upgraded by December 28th. 
 
What does this mean for students?
This account gives access to school email. Use the same user name and create a new password the first time they connect. Sullivan University, Spencerian College and SCTD IT Helpdesks administers this account. 
 
What should you expect?
1.     Email.  We’ll continue to use Microsoft Outlook Web App or Microsoft Outlook to view and send email, but you will sign in at a different website. 
2.     SharePoint.  We’ll use SharePoint Online for online collaboration of files. We’ll also use Office Web Apps for creating and reading documents. 
3.     Instant messaging and online meetings. We’ll use Lync Online for both instant messaging and online meetings. You can also use Lync to chat with faculty.
 
What do students need to do?
Student need to complete the following steps:
1.     If you’re using Internet Explorer 6, upgrade to a newer version of Internet Explorer. 
2.     If you use Microsoft Outlook to read your email and are using Microsoft Office 2003, you’ll need to update to Office Outlook 2007 or Outlook 2010 to continue using Outlook. 
3.     After the upgrade:
1.     Once you have the password, you can access your email at this location http://mail.sullivan.edu/, http://mail.spencerian.edu/ or http://mail.sctd.edu/
2.     Change your email password in any email apps (including Outlook) you use on your computer, tablet or mobile phone to match your new Office 365 password.
3.     Sign in to SkyDrive using your existing Live@edu username and password.
4.     Bookmark these addresses:
1.     Outlook Web App for email and calendar access: http://mail.sullivan.eduhttp://mail.spencerian.edu or http://mail.sctd.edu
2.     SkyDrive and Messenger: http://skydrive.com
 
MORE INFORMATION AND SUPPORT
If you have questions or need help, contact techsupport.sullivan.edu.

April 09
Clicking on external links in portal

To view various web pages on the portal, you may need to allow pop-ups. If the external link will not launch, hold down the Ctrl key ​on your keyboard and click the link.

April 08
Learn more about Office Web Apps for Live@edu accounts

Office Web Apps are online companions to many popular Office programs. The Web Apps make it easy to share information, collaborate with your classmates and much more.​

 

To learn more, check out the two Office Web App documents. Click here. (Remember you may have to allow pop-ups.)

January 07
How do I use the new IT Help Request System?

*Note: if you need help with your online class, please call (888)299-5312 or email online@sullivan.edu (exams, assignments, login to your online classes, quizzes).

If you need assistance from the IT helpdesk, go to http://techsupport.sullivan.edu and submit a work order. For more information on how to use the system, click here.
 
 

May 03
AT&T discounts

Sullivan, SCTD and Spencerian students, faculty and staff may qualify for an iPhone discount and/or discounts on qualified voice and data plans.

For more information regarding the discount program, please contact:

Christopher Scott at cs6583@att.com​

May 03
Never email your password. NEVER.

The SUS IT department will NEVER (as in NEVER EVER!!!) ask you to send your password in an e-mail message.  This is against our corporate security policy.

If you receive an email and it asks you to provide your password immediately contact your IT department at 502-413-8782. This type of email message is commonly called a "Phishing" message because the sender is usually "fishing" for something from the receiver (you). In many cases they are "fishing" for your username and password so they can launch a spam attack.
 
Again, never give your password to anyone. If a situation occurs and IT truly needs to access your account for an issue YOU inquired about, IT will allows change your password first.
 
July 11
How to access wireless from your phone/ipod

Many students have asked why they cannot access the wireless network from their phone/IPod. 

It is still necessary to open a web browser so that the system will see that you are using a phone/IPod and allow you access.  If you have tried this and are still experiencing issues please call 8800 on campus, 502.413.8800 off campus or send an email to noc@sullivan.edu for further assistance.

July 10
Email Policy Reminder

January 12, 2009

Effective immediately, all electronic correspondence by, between and among staff, faculty and students must be conducted using the E-mail system provided by The Sullivan University System and not any third party E-mail account. 

All members of the staff and faculty and all students are supplied SUS E-mail addresses and access to the system. This is the official and exclusive means of electronic communication within SUS. Because only SUS account generated E-mail messages can be internally verified as being sent and/or received, it is the responsibility of each faculty and staff member and each student to check his/her SUS E-mail messages on a regular basis. Receipt of a message in an SUS E-mail account is considered notice of its contents. Failure to read any message received in an SUS E-mail account without a valid excuse will not excuse ignorance of or non-compliance with its contents.

This includes, but is not limited to:
• A faculty member must use both the faculty member’s and the student’s SUS E-mail accounts.
• A student must use both the faculty member’s and the student’s SUS E-mail accounts.
• Electronic communications related to online learning conducted on the Angel Learning Management System must be conducted through the faculty member’s and the student’s SUS E-mail accounts.

 
July 10
Product discounts available
Save some money. Check out the discounted products currently available to attending students and faculty. Students: In the student portal, click on the Campus Resources tab to the left and select Students Perks link. Faculty: In the faculty portal, click on the Faculty Resources tab to the left and select the SUS Perks link.
July 09
Microsoft Office discount available
For a limited time, Microsoft is offering a discount on their Office package products. Click here for more information on Microsoft's "The Ultimate Steal".
 
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